Privacy policy
At Herman Shoeman, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services.
1. INFORMATION WE COLLECT
1.1 Personal Information: We collect personal information that you voluntarily provide to us when you place an order, contact us, or use our services. This information may include your name, email address, phone number, shipping address, and payment information.
1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and browsing behaviour, to improve our website and services.
1.3 Cookies: Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and track your usage of our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
2. HOW WE USE YOUR INFORMATION
2.1 Order Processing: We use your personal information to process and fulfil your orders, including shipping and customer support.
2.2 Communication: We may use your contact information to communicate with you about your orders, provide customer service, and respond to your inquiries.
2.3 Improving Our Services: Non-personal information collected through cookies and similar technologies may be used to analyse website usage, improve our services, and enhance your shopping experience.
2.4 Legal Compliance: We may disclose your personal information if required by law or to protect our rights, property, or safety.
3. DATA SECURITY
3.1 Protection Measures: We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure your data during transmission.
3.2 Third-Party Services: We may use third-party service providers to assist with payment processing, shipping, and other business operations. These providers have access to your personal information only to the extent necessary to perform their functions and are obligated to protect your data.
4. YOUR RIGHTS
4.1 Access and Correction: You have the right to access and correct any personal information we hold about you. To do so, please contact us using the information provided below.
4.2 Data Retention: We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
4.3 Opt-Out: Since we do not have a subscription system, we do not send promotional emails. If you wish to opt out of any communications in the future, please contact us directly.
5. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
6. CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Herman Shoeman
Last Updated: 23 AUG 2024